A customer-centric strategy and roadmap for De Gezinsbond
In a rapidly changing world, citizens’ needs and expectations are continually evolving. De Gezinsbond aims to strengthen member engagement and remain resilient & future-proof. The collaboration with AdaptX resulted in a holistic, member-centric roadmap that balances small projects with great value and long-term initiatives. The plan includes the creation of new products and services delivered through the right channels, the modernization of the IT & Tech landscape, process optimization, projects to become a data-driven organization, alongside the implementation of clear governance processes.
At the same time, AdaptX empowered the execution of the strategy by uniting the strategy, the portfolio management and architecture in one integrated approach. This transformation journey enables the organization to maximize value for its members, accelerate digital maturity and capabilities, and secure a sustainable path forward.
Extended version – Coming soon
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Kontich, October 2023 – AdaptX delivers consultancy services in a world where the boundaries between business and digital are becoming